Value Added Services


data centre operators

Colt DCS understands that as your workloads become more distributed, your operational reach must also expand. Whether you're an enterprise managing national or global operations, operating from remote locations, or a cloud or service provider spanning different territories, your teams can't always be everywhere at once. That's where our on-site engineers step in to assist. 

For customers wishing to work on site, we can provide office space and customer experience rooms, allowing you to seamlessly integrate Colt DCS as an extension of your own office. Our skilled professionals deliver a variety of support services, enabling you to focus on managing and growing your business.

Remote Hands

Our remote services are perfect for when your IT staff are not within close proximity to the data centre or need to focus on other core business priorities. We understand that you can't always be on-site whenever a change is needed or an unexpected issue arises. That's why our team of highly skilled engineers are ready to handle essential IT tasks on your behalf.

Our Remote Hands solution provides:

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Subscription-based service entitling you to a pre-set number of support hours each month

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The ability to commission additional services on an ad-hoc basis

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Access to local experts based in Colt DCS facilities across Europe and Asia 24/7, 365 days a year

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Competitive SLAs that ensure customer satisfaction

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Private connectivity into cloud and other services for the price of a cross connect

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Disaster recovery and business continuity

Cross Connects

Our Cross Connect services provide direct, high-speed connections between your own racks or connectivity to other customers equipment within the same facility. These services establish point-to-point links, ensuring secure and efficient data transfer. By enabling direct interconnection, Cross Connect services facilitate seamless communication and data exchange between various entities, such as carriers, internet service providers, cloud platforms, and IT service providers. This setup is crucial for businesses requiring high-density interconnectivity and low-latency data transmission, ultimately enhancing performance and reliability.

 

Audit Services

Many industries are heavily regulated and require certain certifications as a prerequisite for doing business, particularly in sectors where security is mission-critical.  

In the data centre industry, our customers often seek their data centre provider to hold and maintain ISO 27001 and SOC 2 certification as part of their risk management and compliance strategies. So as part of our standard offering, all Colt DCS data centres hold ISO 27001 and SOC2 Type II certification. 

We support customers audit processes by providing required access to site, answers to specific audit related questions or provide specific evidences, where applicable.

Contact us

If you would like to know more about Colt Data Centre Services, please get in touch with our team. We would be delighted to support your digital infrastructure requirements.
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Interested in learning more about our data centres?

We operate 16 state-of-the-art data centres across 8 cities in Europe and Asia Pacific, offering 24/7 security and unrivalled customer support.
See our data centres
Colt London 4 Data Centre

London 4

Built to meet the city’s growing appetite for cloud technology and the recent surge in AI demand, this data centre is currently under construction.

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Colt Mumbai Data Centre

Mumbai

Built to support India’s mass cloud migration, and in its second phase of development, our data centre will deliver 134MW across a site area of 62,490m2.

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Colt Inzai 4 Data Centre

Tokyo Inzai 4

Developed to meet the city’s technological advancement, this site will deliver 20MW of IT power with scalable capacity to support IT workloads.

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